You open Facebook to sell that old couch sitting in your living room or browse for deals on used furniture. But when you tap where Marketplace should be… nothing. The icon’s gone.
What kind of nonsense is this!
Or you tap it and get a white screen that just sits there mocking you. Or it spins forever and never loads. Maybe you see that annoying message “You can’t use Marketplace right now” without any explanation why. Like Facebook owes you some kind of explanation but nope, just that vague bullshit message.
I’m not playing right now…
The Marketplace icon disappeared from your menu completely like it never existed. You KNOW it was there yesterday because you were literally browsing listings for kitchen tables. Now it’s just gone and Facebook’s acting like you’re not allowed to buy or sell anything.
Why Marketplace Disappeared or Won’t Load
There’s actually a bunch of different reasons this happens and Facebook loves being vague about which one is your problem. Could be your account, could be the app, could be Facebook just messing with you for fun.
Your account is too new – Facebook restricts Marketplace access for new accounts to prevent scammers. If you just made your Facebook account recently you might have to wait a few weeks before Marketplace shows up. How long exactly? Facebook won’t tell you that either.
You’re under 18 – Marketplace is only available for adults. If your profile says you’re 17 or younger, you’re blocked from accessing it completely. Simple as that.
You violated their policies – If you sold fake items, got reported for scamming, or broke Facebook’s commerce rules, they can ban you from Marketplace. Sometimes permanently, sometimes temporarily. And they won’t necessarily tell you what you did wrong.
I’m so over this…
Wrong region or language – Marketplace isn’t available in every country and it only works in certain languages. If you’re in an unsupported location or using Facebook in the wrong language, the Marketplace option just won’t appear.
CHECK IF YOU’RE ACTUALLY BANNED
If you see the message “You can’t use Marketplace right now” that means Facebook restricted your access. Could be temporary, could be permanent, you won’t know until you appeal. And they probably won’t tell you what you allegedly did wrong either.
Guilty until proven innocent I guess!
Go to your Facebook newsfeed and try clicking on Marketplace. If you’re restricted, there should be a Request Review button. Click it and fill out the form explaining why you think you should have access. Then wait. Could take days or weeks for Facebook to respond if they respond at all.
And if you legitimately violated their rules? The ban might be permanent and there’s not much you can do about it. Facebook takes commerce violations seriously because too many scammers ruined it for everyone else. One person sells fake AirPods and now we all suffer. Check Facebook’s Marketplace help page for more details on requirements and restrictions.Language and Region Settings
This is one people don’t think about but it’s surprisingly common. Marketplace only works in supported languages like English, Spanish, French, Hindi, Chinese. If you’re using Facebook in some other language, Marketplace won’t show up at all.
On desktop – click your profile icon at the top right, go to Settings & Privacy then Settings. Click Language and Region on the left side. Change your Facebook language to English or another supported language and save.
On mobile – tap the menu (three lines), scroll to Settings & Privacy, tap Settings, find Language and switch to a supported language. After changing the language, close Facebook completely and reopen it. Marketplace should appear now if language was your problem.
Clear Cache and Data
Old cached files can prevent Marketplace from loading properly. Facebook stores a ton of temporary data and sometimes that data gets corrupted and ruins everything.
Because of course it does…
Android users – open Facebook app, tap menu, go to Settings & Privacy then Settings. Scroll down to Permissions and tap Browser. Hit Clear to wipe the cache. You can also go to your phone’s Settings, find the Facebook app, and clear cache from there.
iPhone users – Apple doesn’t give you a cache clearing option because they must think we’re idiots who can’t handle basic maintenance. Your only choice is deleting the entire Facebook app and reinstalling it from the App Store. Delete the whole damn thing just to clear some cache files. Makes total sense right?
So much work for nothing…
Update The Facebook App
Outdated app versions cause all kinds of problems including Marketplace not showing up. Facebook updates constantly and old versions sometimes lose features or break entirely.
Open the App Store on iPhone or Play Store on Android. Search for Facebook. If there’s an Update button, tap it and install the latest version. Then restart the app and check if Marketplace appears.LOG OUT AND LOG BACK IN
Sometimes Facebook just glitches and logging out then back in fixes whatever authentication error is preventing Marketplace from working.
On mobile – tap the menu icon, scroll all the way down, tap Log Out. Then log back in with your credentials.
On desktop – click your profile icon top right, select Log Out. Sign back in and check if Marketplace loads.
This simple step fixes the problem for a lot of people. Takes 30 seconds and costs nothing to try.Better work this time!
Check If Marketplace Is Available In Your Country
Facebook Marketplace isn’t available everywhere. If you’re in a country where it’s not supported, you literally cannot access it no matter what you do.
Countries where Marketplace works include USA, Canada, UK, most of Europe, Australia, India, and about 70 countries total. But if you’re traveling or using a VPN that makes it look like you’re somewhere else, Facebook might block Marketplace access. Turn off your VPN if you’re using one and try again. Or check Facebook’s list of supported countries to see if yours is on there. And if you’re having issues with Facebook videos or photo uploads, regional restrictions might be affecting those too.Try Using Desktop Instead of Mobile
If Marketplace won’t load on the app, try accessing it through a web browser on your computer. Go to Facebook.com and look for the Marketplace icon on the left side of the page.
Sometimes Marketplace works on desktop when it’s broken on mobile or vice versa. Facebook’s systems are weird like that. At least you can still buy or sell stuff even if you have to use a different device.Why though…
Disable Browser Extensions
If you’re using Facebook on desktop and Marketplace won’t load, browser extensions might be interfering. Ad blockers, privacy tools, and other add-ons can prevent Marketplace from displaying properly.
Try opening Facebook in Incognito or Private browsing mode which disables all extensions. If Marketplace works there, one of your extensions is the problem. Go through them one by one to figure out which one and disable or remove it.Check Multiple Profiles
If you have additional Facebook profiles besides your main one, Marketplace is ONLY available on your main profile. The one you created first. Any extra profiles you added later won’t have Marketplace access at all.
Switch to your main profile – tap the menu, tap the arrow next to your name, select your main profile from the list. Then check if Marketplace appears. If you’re already on your main profile and it’s still not there, this isn’t your issue.Just let me sell my stuff!
Restart Your Device
Sometimes the Facebook app or your phone just needs a fresh start. Restarting clears temporary glitches that might be preventing Marketplace from loading.
iPhone – press and hold the side button until the power off slider appears. Slide it, wait a few seconds, turn it back on.
Android – hold the power button, tap Restart. Wait for your phone to reboot then open Facebook again. Simple fix that works more often than it should. Give your device a chance to clear its head.Reinstall Facebook Completely
If nothing else worked, delete Facebook and install it fresh from the app store. Nuclear option time. This wipes out any corrupted data or glitches that built up over time.
Shouldn’t have to do this but here we are!
Just know you’ll have to log back in and reconfigure all your settings after reinstalling. Your notification preferences? Gone. Your saved posts? Still there on Facebook’s servers but you’ll have to find them again. Small price to pay if it brings Marketplace back but still annoying as hell.
On iPhone – long press the Facebook icon, tap Remove App, confirm. Go to App Store, download Facebook again, wait for it to install, log back in, set everything up again.
On Android – Settings then Apps then Facebook then Uninstall. Open Play Store after it’s gone and reinstall. Same drill – log in, reconfigure everything you had set up before.
The iPad White Screen Glitch
iPad users have been reporting a specific bug where Marketplace loads as a white screen. Weird fix that actually works – rotate your iPad from landscape to portrait or vice versa. The white screen disappears and Marketplace loads normally.
Annoying that you have to do this every time but at least it’s a quick workaround until Facebook or Apple fixes the actual bug. Better than not being able to use Marketplace at all.Look Here’s The Deal
Facebook Marketplace not loading or showing up usually comes down to a few common causes. Account restrictions, wrong language settings, outdated app, cached data problems. The usual tech support nonsense.
Just want to sell a couch man…
Start with the simple fixes – update the app, clear cache, log out and back in. If you’re legitimately banned for violating policies, request a review through Facebook but don’t hold your breath waiting for results. Their support is basically nonexistent unless you’re a major advertiser.
And if you’re in an unsupported country or your account is brand new? You’re just stuck waiting. Facebook doesn’t give you a countdown timer or tell you when you’ll get access. You just wait and check back every few days like some kind of chump hoping Marketplace magically appeared.When It’s Actually Facebook’s Problem
Sometimes Marketplace is down for everyone because Facebook’s servers are having issues. Check Downdetector or search “is Facebook Marketplace down” to see if other people are reporting problems.
If there’s a widespread outage, all you can do is wait for Facebook to fix their systems. Usually gets resolved within a few hours but could take longer depending on what broke.Not my fault then…
Marketplace being unavailable is annoying as hell whether you’re trying to sell something or hunt for deals. But one of these fixes probably got it working again. And if not, at least you know it’s likely Facebook’s problem and not something you did wrong.
If this guide helped you get Facebook Marketplace back, share it with anyone else who’s dealing with the same missing icon or loading problems!