Your Gmail account may not be receiving emails for a variety of reasons. Every email you receive takes up storage. You won’t receive any new emails if your Google account is low on storage. You may have incorrect Gmail settings, or an inefficient internet connection. Gmail problems can be different than AOL, Yahoo or Hotmail problems. Let’s quickly go over some Gmail-specific points that can help you solve your Gmail problems.
1. Check your Spam folders
Start with checking your spam-folders. Google filters your spam email automatically so you may not receive the email you were expecting. Gmail is located in the left-upper corner when you open it. You may be able to see what emails are available by using an email filter-function in your antivirus.
2. Checking Google servers for Gmail
Google servers may go down due to maintenance or unplanned issues, but it is very rare. To check if Gmail was down in the past, visit Google’s workspace status. If Google’s servers are temporarily unavailable, your email might not have been received correctly. In such instances, we recommend asking your sender to resend the email to you.
3. Checking Gmail Trash
4. Sending yourself an Email
5. Try a different browser
6. Checking All Mail
7. Gmail storage is limited
8. Open Mail on Desktop
9. Update the App
10. Filter Settings Gmail
Filtering your emails is essential, especially when spam email starts coming in from bots and advertisers. It is possible that the email you are expecting to receive has been filtered. Gmail’s mobile app settings for Gmail are limited. It is better to use your computer. If you don’t own a computer, you can open Gmail using your smartphone’s browser app. Check the box to show desktop edition in your browser app.
This information can be accessed from your computer:
- Open your Gmail account to access your Settings. Click the gear icon at the upper-right.
- Click the “See All Settings” button.
- Click on “Filters and Blocked Addresses”.
- You can check the email addresses that you’ve blocked or have created filters for. You can remove or unblock the filters from an mail-address you want to receive the emails.
Ask your sender to resend any emails. These emails should be sent to your Gmail account immediately.
11. Logging in- and out
Troubleshooting the problem can be as simple as logging out and back into your Gmail account. The problem will be solved by forcing your Gmail account to sync with Google’s servers. This will reveal any missing emails.
12. Disable AV on Desktop/Laptop
This applies only to those who use IMAP with a Windows desktop client (PC/Laptop).
Antivirus software often has an email filtering function. Antivirus programs will automatically filter any email it deems to be malicious or potentially harmful. You can disable this feature from your antivirus program. You can choose to refresh Gmail or ask the sender for it to be resend. The Task Manager can be used to stop the antivirus program from running at Startup.
- Click Ctrl+Shift+Esc to open the Task Manager
- Go to “Startups” to find your antivirus software.
- Right-click the antivirus program and select “Disable” to stop it from starting up again.
Restart your computer to check if your email problem is solved. Ask the sender to resend the email. After you have solved the issue, turn on your antivirus. You can restart it by following the steps above but clicking on “Enable”.