So you try to log into FACEBOOK and your password doesn’t work anymore?? You try the “forgot password” option but the recovery email isn’t yours… someone changed BOTH your email and password and completely locked you out of your own account…
What the fuck is happening?!
And the terrifying part? Some hacker now has FULL control of your account. They can post as you, message your friends, see your private info, everything. Your entire digital life on Facebook is in their hands 🙁
I’m not gonna lie, having your email AND password changed is the WORST hacking scenario because you’re completely locked out with no easy way back in. This is total bullshit…
What Happened to Your Account
Let’s be real about what’s going on… a hacker got into your account, immediately changed your email address to one THEY control, then changed your password. Now when you try to recover your account, the recovery codes go to THEIR email, not yours.
You’re locked out completely…
This is an account takeover. The hacker probably got your password through phishing, a data breach, or malware. Once they logged in, they moved FAST to lock you out by changing critical account info before you could react.
Common signs this happened:
- You get an email saying “Your Facebook email was changed” (but you didn’t change it)
- You can’t log in with your usual password
- Password reset codes go to an email address you don’t recognize
- Your friends report seeing spam posts from your account
- Facebook sends alerts about login from unfamiliar locations
If ANY of these happened? Your account was hijacked, no cap.
Facts…
What to Do RIGHT NOW
Time is CRITICAL. The longer the hacker has access, the more damage they can do and the harder recovery becomes.
Immediate Recovery Steps
- Try Facebook’s account recovery immediately – Don’t wait, start the process now
- Check if you got any email notifications – Facebook sends alerts about email/password changes
- Click “Revert this change” in the notification email if you got one (within 48 hours)
- Prepare your ID – You’ll likely need to verify your identity with government ID
- Alert friends through other platforms – Warn them your account was hacked
Do these steps NOW, don’t wait to “see what happens.”
Every minute counts!!
Check Your Email for Facebook Notifications
When someone changes your Facebook email or password, Facebook SHOULD send a notification to your OLD email address (the one that was on the account before the hacker changed it).
Search your email inbox for messages from Facebook. Look for subjects like “Your Facebook email was changed” or “Your Facebook password was changed.”
These emails have a “Revert this change” or “Secure your account” link that lets you undo the changes IF you click it within 48 hours of when it was sent.
This is your fastest option…
If you find the email and the link still works, click it IMMEDIATELY. This will reverse the email/password change and let you back into your account. Change your password to something strong right away and enable two-factor authentication.
Use Facebook’s Account Recovery Tool
Go to facebook.com on a computer or phone. Click Forgot Password? on the login screen.
Enter your old email address (the one that was on your account before it got hacked), your phone number, or your Facebook username. Facebook will try to help you recover access.
Select “No longer have access to these?” when it shows the hacker’s email instead of yours. This starts Facebook’s identity verification process.
You’ll need to answer security questions and verify your identity. Facebook might ask you to upload a photo of your government-issued ID (driver’s license, passport, state ID).
The ID verification takes forever…
Make sure the name on your ID matches the name on your Facebook account EXACTLY. If there’s any mismatch, Facebook might reject your verification and you’ll have to start over.
Report Your Account as Compromised
Go to facebook.com/hacked – this is Facebook’s specific tool for compromised accounts. It’s designed for situations exactly like yours where hackers locked you out.
Follow the prompts to report your account as hacked. Facebook will guide you through recovery steps including identity verification. Similar to when you’re locked out and Facebook says temporarily unavailable, this recovery process is your main option.
This tool is MORE effective than general support because it’s specifically for account takeovers. Use it instead of trying to contact regular Facebook support (which is useless anyway lol).
Verify Your Identity with ID
Facebook will almost CERTAINLY require you to upload a photo of your government-issued ID to prove you’re the real account owner. This is non-negotiable for accounts where the email was changed by a hacker.
Take a CLEAR photo…
Make sure:
- All text on the ID is readable
- Your photo on the ID is clearly visible
- The ID isn’t expired
- Lighting is good (no glare or shadows)
- The entire ID fits in the frame
Upload it through Facebook’s verification form. The review process takes 24-48 hours typically, sometimes up to a week if they’re backlogged no cap.
While waiting, you can’t access your account. It’s frustrating but necessary. Facebook has to verify you’re not a hacker yourself trying to steal someone else’s account.
What If Facebook Rejects Your ID?
Sometimes Facebook rejects your ID submission even though it’s legit. Common reasons: name mismatch with your Facebook name, blurry photo, expired ID, or they think it’s fake.
Just keeps getting rejected…
If your ID keeps getting rejected, try submitting a DIFFERENT type of ID. If you used a driver’s license, try a passport. Sometimes different ID formats work better with Facebook’s verification system.
Prevent This from Happening Again
Once you get your account back (and you WILL get it back if you persist with the recovery process), you need to lock it down so this never happens again.
Security Steps After Recovery
Change your password to something STRONG. At least 12 characters, random mix of uppercase, lowercase, numbers, symbols. Don’t use words from the dictionary or personal info. Use a password manager to generate and store it.
What a pain in the ass…
Enable two-factor authentication IMMEDIATELY. Go to Settings → Security and Login → Use two-factor authentication. Turn it ON. Use an authenticator app (more secure than text codes).
This is THE most important security measure. Even if hackers get your password, they CAN’T log in without the second authentication code that only YOU have.
This stops them completely…
Add a recovery email you control. Make sure your backup email is one you actually have access to. If the hacker changed your primary email, having a backup lets you recover faster next time.
Review login alerts. Go to Settings → Security and Login → Get alerts about unrecognized logins. Turn this ON. Facebook will notify you immediately if someone logs in from a new device or location.
Big mood – this should be automatic…
Check “Where You’re Logged In.” Go to Settings → Security and Login → Where You’re Logged In. Log out any sessions you don’t recognize. Do this regularly to kick out hackers if they got in.
How They Got Your Password
Understanding HOW hackers got your password helps you avoid it happening again.
Most common methods: phishing emails with fake login pages, password reuse across multiple sites, weak easy-to-guess passwords, malware recording your keystrokes, or logging in on unsecured public WiFi.
Usually it’s phishing or weak passwords…
Always check URLs before entering passwords (real Facebook is facebook.com ONLY), never reuse passwords, and use a VPN on public networks.
What If Recovery Isn’t Working?
Okay so you’ve tried everything and you’re STILL locked out after days… what now?
Keep trying the ID verification. Submit your ID multiple times if needed. Take different photos, try different ID types. Sometimes it takes 3-4 attempts before Facebook approves it for real.
Wait for the review. Facebook’s review can take LONGER than 48 hours despite what they say. Some people wait a week or more. Be patient and check your email constantly.
If you also had issues before like not being able to recover without your old phone number, this makes it even harder. The ID verification becomes your only option no cap.
Why Facebook Makes Recovery So Hard
Real talk? Facebook’s account recovery process is TERRIBLE. They make it nearly impossible to talk to a real human, the ID verification is slow and often rejects valid IDs, and there’s no phone support or live chat.
They don’t care enough…
Facebook has BILLIONS of users, so when YOUR account gets hacked, you’re just one person out of millions dealing with the same problem. They can’t manually help everyone so they automated everything, and the automation sucks.
The ID verification process should take minutes, not days. The recovery should have a human escalation path for complex cases. But it doesn’t, because Facebook doesn’t invest in customer support.
Meanwhile you’re locked out of your account, losing access to years of photos and memories, unable to contact friends, and the hacker might be scamming people using your identity. But Facebook just sends you automated emails saying “We’re reviewing your case.”
And if you’re dealing with other Facebook security issues like two-factor codes not arriving or random identity verification requests, it shows how broken their security systems are.
Final Thoughts
Having your Facebook email and password changed by a hacker is one of the worst things that can happen to your social media account. But you CAN recover it if you’re persistent.
Don’t give up…
Use the account recovery tools, submit your ID for verification, check your email for the revert links, and keep trying even if it takes multiple attempts. Most people DO eventually get their accounts back, it just takes time and patience.
Once you recover your account, IMMEDIATELY enable two-factor authentication and use a strong unique password. This makes it nearly impossible for hackers to take over your account again even if they get your password.
If this helped you recover your hacked Facebook account after email and password changes, share it with anyone else locked out and panicking… because this is way too common and Facebook’s recovery process is way too confusing!!